Annual Maintenance Contracts in Dubai & Across the UAE

Why Take an Annual Maintenance Contract in the UAE?

UAE summers are hard on buildings: air conditioning runs near-continuously, pumps and water heaters work overtime, and humidity finds every weak seal. Small faults compound quietly — a straining compressor, a slow drain — until they fail in peak summer. Planned preventive maintenance catches problems while they are small, helps your AC run efficiently — something your electricity bills (DEWA in Dubai) reflect — and turns a year of unknowns into one agreed figure.

What Happens During a PPM Visit?

Every planned visit follows a documented checklist. AC servicing — filters, drain lines and cooling performance — is covered on all plans. On Value and Premium the checklist extends to plumbing, from water heaters and pumps to visible pipework, and to electrical inspection of DB boards and wiring points by licensed electricians, with Dubai work meeting DEWA requirements. Your technician logs findings, completes covered work on the spot and flags anything developing into a fault.

How Many Visits Do I Get?

Visit frequency is the clearest difference between the plans:

• Basic — 4 planned AC PPM visits per year, plus callout inspections when a fault needs diagnosing.
• Value — 4 planned MEP & AC PPM visits per year, each covering air conditioning, plumbing and electrical together.
• Premium — planned maintenance for every system on the property, including civil works, on a schedule agreed in your contract.

What's Included — and What Isn't

An honest contract tells you where cover stops:

• Basic — planned AC visits are covered; materials are charged as they are used.
• Value — materials included up to AED 250 per visit, plus 5 free emergency callouts a year.
• Premium — material and labour included up to AED 500 per job.
• Every plan — the AED 250 after-hours emergency callout fee does not apply to AMC clients.

Your contract lists the exact inclusions, and T&C apply — know the boundaries before you sign, not after.

Who Are Tessa AMCs For?

Villa and townhouse owners who want AC, plumbing and electrical handled without juggling contractors. Apartment residents fixing their maintenance costs for the year. Offices where downtime is expensive. And landlords and property managers, who use AMCs to keep rental units maintained, documented and tenant-ready — one contract per property, one report after every visit.